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Re: PAUL JOHN SKIDMORE
And: MINISTER FOR IMMIGRATION, LOCAL GOVERNMENT AND ETHNIC AFFAIRS and CAROL
BERNADETTE O'CONNOR
No. G240 of 1991
FED No. 63
Administrative Law - Migration
(1992) 34 FCR 59
(12992) 26 ALD 447 (extracts)
COURT
IN THE FEDERAL COURT OF AUSTRALIA
NEW SOUTH WALES DISTRICT REGISTRY
GENERAL DIVISION
Einfeld J.(1)
CWDS
Administrative Law - Judicial Review - breach of natural justice - improper
and unreasonable exercise of powers by decision-maker - error of law -
Wednesbury unreasonableness
Migration - working holiday entry permit - refusal of grant of resident
status - legal prerequisites for entitlement satisfied - whether entitlement
as of right to permanent residency - interpretation of policy guideline
requirements applicable to employer nomination scheme - skilled waiter -
definition of "highly skilled" - failure of nominee and nominated vacancy to
meet required skill levels - whether policy guidelines applied unreasonably
and restrictively - limited availability of Wednesbury principle
Words and Phrases - "highly skilled" - "unreasonable" - "prescribed
criteria"
Administrative Decisions (Judicial Review) Act 1977 section 13
Migration Act 1958 sections 6A(1)(d), 33(2)(b), 34(1)(a), 34(3)
Migration Legislation Amendment Act 1989 section 6(4)
Migration Regulations 1989 regulations 34A, 173A
Minister for Aboriginal Affairs v Peko-Wallsend Ltd (1985) 162 CLR 24
Attorney-General (NSW) v Quin (1990) 170 CLR 1
Taveli v Minister for Immigration, Local Government and Ethnic Affairs
(1989) 86 ALR 435
Associated Provincial Picture Houses Ltd v Wednesbury Corporation (1948) 1
KB 223
Ho v Minister of Employment and Immigration et al (1990) 8 Imm LR (2d) 38
(Canada)
Tan Immigration Review Tribunal 26 July 1990
HRNG
SYDNEY
#DATE 6:2:1992
Counsel and solicitor
for the applicant: Mr John Basten instructed
by Elsworthy Jones Solicitors
Counsel and solicitor
for the respondents: Mr Stephen Gageler instructed by
Australian Government Solicitor
ORDER
Application dismissed with costs.
Note: Settlement and entry of orders are dealt with in Order 36 of the
Federal Court Rules.
JUDGE1
The applicant, a British citizen aged 26 years, applies for an order of
review of the decision of the first respondent, made by his delegate, the
second respondent, on 17 April 1991 refusing the applicant a grant of resident
status in Australia (the decision). He alleges that in making the decision
there was a breach of natural justice and improper and unreasonable exercise
of powers by the decision-maker, and that the decision involved an error of
law. The applicant seeks orders that the decision be set aside and that it be
returned to the respondents for reconsideration. In the events that occurred,
natural justice was not argued.
2. The applicant arrived in Australia on 27 August 1988 from the United
Kingdom on a working holiday entry permit valid for 12 months which he had
obtained on 14 August 1988. The applicant had commenced work at the Holiday
Inn, Bristol on 23 November 1981 as a commis waiter when aged 16 years. After
18 months, when he was nearly 18 years of age, he joined the trainee
management scheme, proceeding through different sections - room service, bar,
banqueting, kitchen, wine waiting and cost control. In each area he reached
the required standard. During his year in kitchen, he attended technical
college where he gained his City and Guilds Certificate (1 year course) for
"Catering in Industry". From June 1986 to his departure for Australia, he
held the position of cellarman where he was responsible for all beverage
stocks in the hotel, including their cost control in conjunction with a
computerised system.
3. In November 1988, nearly 3 months after arriving in Australia, he obtained
a position as a bar attendant at the Holiday Inn Menzies Sydney (the Hotel).
He has continued to be employed by the Hotel in a variety of positions since
that time. At the time of the hearing he was a food/beverage supervisor.
4. On 14 August 1989, almost a year after his arrival in Australia, and
before the extensive 1989 amendments to the Migration Act 1958 (the Act), the
applicant lodged applications for a further entry permit and the grant of
permanent resident status. These were based on occupational grounds under the
Employer Nomination Scheme (ENS) as the applicant had been made an offer of a
permanent position as a skilled waiter by the Hotel. The applicant says that
he was originally employed as a bar attendant rather than as a skilled waiter
because of the restrictions imposed by his temporary working visa. It seems
that the Hotel could only grant him the permanent position as a skilled waiter
if his application for resident status was approved. Nevertheless, the Hotel
had been grooming the applicant for a supervisory management position and he
had received several promotions during his time with them.
5. In support of his application the applicant submitted:
. his Certificate of Secondary Education 1981 . his GCE 'O' level
result June 1981 . his City and Guilds Certificate - Part One - in Cookery
for the
Catering Industry, awarded in May/June 1985
. a certificate from Holiday Inns UK dated 22 February 1985 in
respect of a course of study in the Junior Supervisory Training
Programme
. a statement (undated) from Holiday Inn Bristol certifying that he
had carried out module training for the Together We Care programme
. a statement (undated) from Holiday Inn Bristol confirming that he
had completed training as a silver service waiter in the
Restaurant Panache
. a statement dated 21 July 1988 from Holiday Inn Bristol that he
was employed from 23 November 1981 until 19 August 1988 and
outlining his programme under the trainee management scheme
. a reference (undated) from Robert M. Price, Food and Beverage
Department, Holiday Inn Menzies Sydney
. a letter dated 4 June 1989 from Holiday Inn Menzies Sydney
acknowledging him as a "most accurate attendant"
. a letter dated 11 August 1989 and a statutory declaration from the
Assistant Personnel and Training Manager, Holiday Inn Menzies
Sydney, Louise Nash, advising that the Hotel wished to sponsor him
for the position of skilled waiter
. organisation chart, Food and Beverage, Holiday Inn Menzies Sydney .
job description for the position of waiter at Holiday Inn Menzies
Sydney
. personal reference dated July 1989 from Mr H.M. Jaffe.
6. Ms Nash's letter placed emphasis on the position being that of a Skilled
Waiter, and also pointed out that:
We experience great difficulty in recruiting locally for the
position of Skilled Waiter as there is a severe shortage of
people who are trained in this specialised area of food service.
7. The Hotel's job description for the position in question was:
POSITION: Waiter
REPORTS TO: Supervisor/Maitre D'
DEPARTMENT: Food and Beverage
LOCATION: Archibalds
JOB OBJECTIVE: To serve food and beverage to restaurant
guests in accordance with service rules,
policies, procedures and etiquette.
DUTIES AND RESPONSIBILITIES
1. To give superior customer satisfaction at all times.
2. Project a friendly image to guests.
3. Provide courteous service to guests in relation to
enquiries, complaints and requests.
4. Set tables as by direction of restaurant policy.
5. Assist Supervisor with customer seating.
6. Relay orders to Kitchen.
7. Serve courses according to service procedure.
8. Refill station supplies as assigned.
9. To perform cleaning duties as assigned.
10. To maintain a positive working relationship with
colleagues.
11. To greet customers and seat at table when no
Supervisor available.
12. Remove dirty dishes and silverware from tables.
13. Comply with Holiday Inn policies and procedures.
14. Perform any other duties as required by management staff.
PERFORMANCE STANDARD
1. Always check personal hygiene and be well groomed in
appearance.
2. Always wear a clean and tidy uniform.
3. Always be friendly and smiling.
4. Give guests immediate and complete attention to requests.
5. If guest complains refer immediately to Supervisor.
6. Ensure all table settings and glassware placed on the
table are cleaned according to Holiday Inn Menzies
standard requirements.
7. Ensure captain order pads are completed in capital letters.
8. When clearing crockery and glassware always use a tray.
9. Make sure proper food is picked up and counter check
with order slips.
10. Know how food should be presented.
11. Refill condiments after each shift.
12. Ensure dummies are properly stocked after each shift.
13. Clear dirty plates, cutlery, silverware and glasses as
per service policy.
14. Utilise social skills as per Holiday Inn Menzies
standard requirements.
8. Presumably, either Archibalds is a superior quality restaurant within the
Hotel or a skilled waiter has high capacities in these fields. Ms Nash's
evidence was that the Hotel employed only 2 foreigners in a workforce of 600
of whom 10 were professionals, 90 were skilled, and 50 were technical workers.
She said that the position in question required completion of a technical
college course (City and Guilds - UK), 3-5 years hotel food and beverage
experience and a minimum of 2 years experience as a skilled waiter. There
seems no reason to minimise her belief in the applicant's skills or to reject
her contention that these skills were not readily available within Australia.
No doubt the applicant's familiarity with Holiday Inn practices, procedures
and standards, and the organisation's knowledge of his qualities and
reliability, were also of significance.
9. The application was made at a proper time but was refused on 2 October
1990 by Ms Soo, an officer of the Department who was the initial
decision-maker. The applicant was notified by letter on 3 October 1990. The
relevant findings were that the legal requirements for the grant of resident
status under the former section 6A(1)(d) of the Act were met but that the
applicant failed to comply with the policy guidelines applicable to the ENS.
Section 6A(1)(d) provided:
(1) An entry permit shall not be granted to a non-citizen
after his entry into Australia unless one or more of
the following conditions is fulfilled in respect of
him, that is to say-
...
(d) he is the holder of a temporary entry permit
which is in force, is authorized to work in
Australia and is not a prescribed non-citizen;
10. The nature and operation of the ENS are set out in the "Integrated
Departmental Instructions Manual - Grant of Resident Status - Number 12".
Paragraph 2.5.1 of these guidelines states that the aim of the scheme is:
to enable Australian employers to recruit highly skilled
workers when they have been unable to fill their needs from
the Australian labour market or through their own training efforts.
11. However, the purpose of the scheme is not simply to allow Australian
employers to recruit highly skilled workers from overseas. It is meant to
supplement the Australian workforce from non-citizens legally in the country
when employers have been unable to fill their needs from it.
12. Paragraph 2.6.1 sets out the essential requirements of the scheme. The
relevant provisions for this case are:
i) the nominated vacancy must be for an occupation which
is highly skilled;
ii) the nominee's qualifications and experience must match
the requirement of the vacancy;
iii) the employer must be able to demonstrate that labour
market testing has yielded no suitable local applicants.
13. The third requirement can be dispensed with under paragraph 2.7.3:
Unless otherwise required by the relevant Regional Office of DEET,
full labour market testing is not necessary for occupations
appearing in the current OSS schedule. However, assessing
officers should use their discretion in seeking evidence from
employers that they have tried to fill their vacancies locally and
that suitable applicants are unavailable.
14. The OSS schedule was a list of occupations for which there was a
recognised shortage of persons in the Australian labour force. It was
continually updated and is now known as the Priority Occupation List (POL).
At the time of the original application in this case, the occupation of waiter
appeared on the list. Thus at that time there was no requirement of the
Department of Employment, Education and Training (DEET) for full labour market
testing in respect of the position in question here.
15. In what is called a "Dictionary", the Australian Standard Classification
of Occupations (ASCO), published by the Australian Government, provides a
description of the skill level required for a Supervisor of Waiters and
Waitresses, a Headwaiter/waitress or a Maitre D' Hotel in Unit Group 6505-01
as follows:
Previous Experience: 3-5 years as a waiter or waitress
On-the-Job Training: 2 months
16. The skill level for Formal or Silver Service Waiter/Waitress includes at
item 6505-11:
Education and Training: a trade certificate
17. The applicant seems to have had the required experience and work training
but had no trade certificate in waiting.
18. The definition of "highly skilled" for the purposes of the ENS is
essential to the scheme and is set out in paragraph 2.8.1:
An occupation may be considered highly skilled when it is
normally expected that a person will require the following
in order to reach an average level of competence in the
occupation:
. either 3-5 years formal training or 3-5 years on the
job training; AND
. a minimum of 3 years work experience.
19. Normally, a visitor to Australia could not meet these requirements unless
they had been largely derived outside the country.
20. In determining whether an occupation can be considered highly skilled,
paragraph 2.8.4 provides that assessing officers may be guided by the
following:
. salary level
. "Occupational Outlook"
. "ASCO Dictionary"
. advice from the Department of Employment, Education
and Training (DEET)
21. Paragraph 2.8.6 requires that:
Nominees must have qualifications and experience which meet
the requirements of the nominated position.
22. It is not clear whether the "requirements" are those of the employer or
the guidelines. The specific requirements of the guidelines applicable to the
category of waiter/waitress are set out in paragraph 4.11.1:
In general, nominations for waiter/waitress would not meet
the skill criteria as defined in para 2.8, as such positions
usually require a limited period of on-the-job training.
However, positions which meet the skill criteria applying to
skilled waiters/waitresses in "Meeting Australia's Skill
Needs" are sufficiently skilled for approval under ENS.
These criteria are:
. the position requires a trade certificate as a
waiter/waitress, and at least 3 years' post trade experience
. the position should require a waiter/waitress with
formal service skills ie silver service, table
cooking, wine waiting
. the employing establishment (hotel, restaurant or
club) should be of a high standard. Assessing
officers should consult local diner's guides and
tourism authorities for an assessment of the quality
of the establishment
. the position should be at a responsible level ie head
or senior waiter/waitress
23. The purpose of the skill test is to ensure that the scheme is only
invoked in the national interest where a particular occupation is shown to be
highly skilled, where it cannot be filled locally in the immediately
foreseeable future, and where it is necessary to look overseas to find someone
to fill the position. There is provision for exceptional cases but the
applicant does not claim any special circumstances suggesting that his case
ought to be considered outside the normal operation of the ENS.
24. Ms Soo's decision to refuse the application was made following a Grant of
Resident Status ("GORS") Assessment Report. This report found that:-
(a) the position was not highly skilled;
(b) the applicant's qualifications were not recognised;
(c) the employer had not undertaken labour market testing to
demonstrate an absence of suitable applicants; and
(d) the pay and conditions did not comply with Australian awards.
25. In assessing the skill level of the nominated position based on the job
description, the requisite qualifications, the skills and experience required,
and the salary level, Ms Soo was of the opinion that:
... the nomination does not fully satisfy the skill level
for silver service waiters.
26. It is not clear whether the word "nomination" meant the applicant rather
than the position, because although Ms Soo did not accept that the applicant
had the essential skills to be a silver service waiter, she thought that he
would "probably meet the requirements of the vacancy" (sic):
I accept that Mr Skidmore may be reasonably experienced to
work in the hotel industry however when looking at his work
experience as a 'cellarman' and 'barman' in the past four
years I do not accept that Mr Skidmore would have the
required skills to work as a silver service waiter. While
the nomination is seeking to recruit a skilled waiter, Mr Skidmore
is presently employed as a 'barman' and as depicted in the ASCO
(Australian Standard Classification of Occupations) Dictionary the
skill level of a 'cellarman' and a 'barman' are much lower than a
silver service waiter. More importantly Mr Skidmore has not had
any relevant and recent working experience as a silver service
waiter and therefore it would not be unreasonable to assume that
Mr Skidmore could perform at a competent level in the position
sought as there are substantial differences in the duties of a
cellarman and a barman in comparison to a silver service waiter.
27. Ms Soo concluded that (sic):
... the position of a 'Skilled Waiter' is not a highly
skilled occupation within the guidelines of the ENS for
skilled waiters and that Mr Skidmore would not have the
skills and experience to be a skilled waiter as defined in
ENS policy. I appreciate that policy requirements should be
applied inflexibly however in taking full consideration of
the objectives of the ENS and sub-section 6A(1)(d), and the
merits of the application I can not find any justification
nor any exceptional circumstances to warrant the grant of
resident status.
28. At the hearing, the use of the word "inflexibly" was stated to be an
error. The complaint in this case is the lack of flexibility and Ms Soo would
surely have meant "policy requirements should be applied flexibly".
29. The grant of a further temporary entry permit, an unconditional temporary
entry permit and permission to work were also refused.
30. On 31 October 1990 the applicant lodged an application for
reconsideration of Ms Soo's refusal decision by the Department's Immigration
Review Panel (IRP). In support of the reconsideration, the applicant
submitted up-to-date information about his current position as follows (sic):
This decision should be reconsidered due to changed
circumstances and the fact that several major points in the
first decision are incorrect.
Since my first application I have been promoted from a
waiter to a Food and Beverage Supervisor. My Employers as per
my first application were hesitant to use me to my "full
potential" due to the fact that I was on a "work visa".
However, with the dearth of suitable applicants it became
necessary to utilize my skills in a more senior position. I
am now responsible for the operations of 18 outlets and
staffing of 103. The Holiday Inn has the largest Food and
Beverage Operation in the Southern Hemisphere therefore
their supervisors do need to be highly skilled due to the
size and nature of the operations. The skills I have gained
with my City Guilds qualification and my 7 years on-the-job
training is proving vital as I am also responsible for the
training programmes. I train up staff to supervisory and
management positions as well as in customer service skills.
I feel that, as I meet my employers requirements as a
skilled waiter (as per page 2 para 9 of Assessment Report)
and I am recognised by the Catering Institute of Australia,
(see attached letter from Mr W. Galvin, President, Catering
Institute of Australia), contrary to your decision that they
do not recognise City and Guild Qualifications, I should at
least be given the opportunity for the Department of
Employment, Education and Training to deem whether my
position is skilled. With my City Guilds qualifications and
7 years on-the-job training I feel I do meet the G.O.R.S.
Para 2,8,1 definition of highly skilled.
Other points which are incorrect is that my pay and
conditions do not meet Australian Awards and Standards. I
am covered by the Hotels, Resorts and Hospitality Industry
Award of 1990 and am in fact paid above the award rate.
(see attached award).
I feel I have the necessary skills that my employer has
difficulty in recruiting and believe that I will make a
positive contribution not only to my work place but the
Australian Society as a whole.
Please Note: My employer fully supports this review and
will be forwarding in supporting letters
and documentation at a later date.
31. In general terms, this account of the applicant's abilities and
contribution to his employer's establishment has not been challenged. However,
although the Catering Institute of Australia recognised the applicant's City
and Guilds qualifications, in a letter dated 17 July 1991 DEET reported to the
second respondent in relation to those qualifications that:
The documents faxed by you indicate that Mr Skidmore has been